Last updated: May 2026
We collect information you provide when creating an account (name, phone number, email address), placing orders (delivery address, payment information), and using our services (browsing history, search queries). We also collect device information, IP address, and usage data to improve our services.
We use your information to process and deliver your orders, send order confirmations and delivery updates via SMS, improve our products and services, prevent fraud and ensure security, and comply with legal obligations. We do not sell your personal information to third parties.
All payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card, debit card, or UPI details on our servers. Payment information is encrypted and handled directly by Razorpay.
We share your information only with: delivery partners (name, address, phone for order delivery), payment processors (Razorpay for payment processing), and when required by law. We do not share your data with advertisers or marketing companies.
We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure.
You have the right to access, update, or delete your personal information. You can update your profile in the Account section of our app. To request data deletion, contact us at contact@shoptodoor.in.
We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookies through your browser settings.
For privacy-related questions, contact us at: contact@shoptodoor.in | ShopToDoor, Near Patanjali Yogpeeth, Haridwar, Uttarakhand — 249401